Frequently Asked Questions

• Open your TV's app store and install any one of these players:
  • IBO Player (highly recommended and easy to set up)
  • IPTV Smarters Pro (select Xtream Codes API)
  • DUPLEX Play
  • Flix IPTV
  • SET IPTV
  • ELK Player
  • Nanomid
• Install whichever one you prefer, then sign in with the subscription details we sent you.
• Stuck at any step? Message us on WhatsApp and we will walk you through it.

• From the Google Play Store, search for and install one of these players:
  • IBO Player
  • IPTV Smarters Pro (select Xtream Codes API)
  • DUPLEX Play
  • Flix IPTV
  • SET IPTV
  • ELK Player
  • Nanomid
• Open the app you picked and enter the subscription details we sent.
• Our team is on WhatsApp whenever you need a hand.

• Grab any one of these players from the App Store:
  • IBO Player
  • IPTV Smarters Pro (select Xtream Codes API)
  • GSE IPTV (select Xtream Codes API)
  • ELK Player
• When the app asks how to connect, choose Xtream Codes API and enter the details we sent you.
• Message us if anything looks different on your screen.

• Sony sets run Google TV, so start in the Play Store.
• Search for your preferred IPTV player and install it there.
• If the app is not listed in your region, side-load it from a USB stick or through Downloader instead.
• Our setup guide covers both routes step by step.

• Install Downloader from the Fire TV app store.
• In your device settings, allow apps from unknown sources.
• Use Downloader to fetch the IPTV player APK and install it.
• Open it and sign in with the details we sent you.
• The full walkthrough is in our setup guide.

• Roku carries no IPTV player in its own store, so install IPTV Smarters or Smart IPTV on your phone instead.
• Use your phone's screen-mirroring feature to cast the picture across to the Roku.
• Both devices must sit on the same Wi-Fi network for this to connect.

• After purchase, your login credentials arrive by email or WhatsApp within 5 minutes to 1 hour. At peak times — evenings and weekends — processing can take up to 2 hours.
• If it has not landed, look in your spam or promotions folder first.
• Still nothing after an hour? Send us a message and we will resend it by hand.

Pick the duration you want from the renewal page and pay as usual. Your existing username and password keep working afterwards, so there is no need to set your player up again.

You can pay by credit or debit card, Apple Pay, Google Pay or cryptocurrency. Every transaction runs over an encrypted connection.

Yes. The line-up spans English, German, French, Spanish, Italian, Arabic and many more, so a household watching in more than one language is covered by a single subscription.

Yes — the complete channel list is published on this site, so you can look for your favourites before you pay. If you are after something specific and cannot find it there, ask us and we will confirm.

Marovis IPTV runs on just about anything with a screen:

• Smart TVs (Samsung, LG, Sony, Android)
• Android smartphones and tablets
• iOS devices (iPhone, iPad, Apple TV)
• Firestick and Fire TV
• Windows and Mac computers
• Mag Box and other TV boxes

If your device is not on the list, send us the model and we will tell you whether it works.

• For SD content: minimum 5 Mbps
• For HD content: minimum 10 Mbps
• For 4K content: minimum 25 Mbps

Stability matters more than raw speed here — a steady 25 Mbps line will outperform a faster one that keeps dropping.

You can set the subscription up on as many devices as you like — TV, phone, tablet — but only one of them can be playing at any given moment.

Buffering almost always traces back to one of these, in order of likelihood:

1. Run a speed test and confirm your line is holding up
2. Power-cycle both the player device and the router
3. Shut down anything else eating bandwidth, such as downloads or a second stream
4. Switch to a different DNS if your device allows it
5. Step the stream down from 4K or HD to a lower quality

If it is still stuttering after all that, message us and we will check whether the problem is on the server side.